Kim Lamont
Customer Service Coordinator
Joining Trapeze in July 2018, Kim started her Trapeze life as our Marketing Support Coordinator and was the vital coordination link between our sales & marketing team and our overseas principals and suppliers. In this role, Kim was responsible for the fulfilment of all sales and marketing enquiries within our CRM system and for maintaining our standard products database.
At Trapeze, we like to give our support team the opportunity to experience other support roles and it was during one of these cross-training experiences in 2023 that Kim becamee our Customer Service Coordinator. In this role, Kim has become indispensible and she has relished the challenge of learning new skills. Kim’s eye for detail where data accuracy and data integrity are paramount, is a key feature of her Trapeze role.
Prior to joining Trapeze, Kim worked for ResMed, a leading global player in specialist medical devices, for over 6-Years. Kim initially joined ResMed as an Accounts Administrator before becoming the Human Resources Administrator for ResMed Asia Pacific in 2016.
Kim has over 20-years’ experience in a succession of more senior admin roles and in addition to her data accuracy and organisation skills, her adaptability to new systems and procedures is very much a key strength.
Kim is very much the all-round professional and shares the Trapeze mantra that ‘near enough is not good enough’. She loves the challenge and variety of working at Trapeze as Customer Service Coordinator and like all Trapeze employees is very customer-focussed be the customer internal or external.